Privacy Policy

Effective Date: 20.05.2025
Website: www.claireamelia.com

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use any of our services, including coaching (online and face-to-face), downloadable products, and blog content.

By accessing this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data collected automatically through your interaction with our Site.

a. Personal Information You Provide:

Name
Email address
Phone number (if applicable)
Billing address
Payment information (processed securely via third-party services)
Any details shared during coaching sessions or sign-up forms

b. Automatically Collected Data:

IP address
Browser type
Operating system
Device type
Referring URLs
Pages viewed
Date and time of access
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your personal information to:

Deliver digital downloads or course content
Provide coaching and support services
Process payments and send confirmations
Respond to your questions or messages
Improve user experience and website functionality
Send newsletters, updates, and promotional offers (if you opt in)
Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

However, we may share your data with:

Trusted third-party service providers, such as payment processors, email marketing platforms, and scheduling tools
Legal authorities, if required by law or to protect our rights and safety

Each third-party provider is required to maintain your confidentiality and only use your information for the services they provide to us.

4. Coaching & Confidentiality

All personal details shared during 1:1 coaching (online or in person) are kept strictly confidential, except in situations where disclosure is required by law (e.g., risk of harm, abuse, or illegal activity).

You agree not to record or distribute any coaching sessions without written permission.

5. Data Retention

We retain your personal data for as long as necessary to provide you with services and comply with our legal obligations. You may request deletion of your data by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to:

Enhance user experience
Understand website traffic and user behavior
Deliver relevant content

You can modify your browser settings to block or delete cookies at any time. Note: this may affect certain website functions.

7. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion of your data
Withdraw consent to marketing communications
File a complaint with a data protection authority

To exercise these rights, contact us at: claireamelialoves@gmail.com

8. Security

We take reasonable steps to protect your data using secure systems and encryption. However, no method of internet transmission is 100% secure. By using our Site, you acknowledge this risk.

9. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect information from minors. If we become aware that we’ve collected data from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, the “Effective Date” at the top of this page will be revised. Continued use of our Site after changes indicates your acceptance of the updated policy.